About SERKEM

SERKEM supports its customers as an international solution provider and SAP partner for the operation and software support of SAP installations.
Since 1997, we have been a competent and reliable partner for medium-sized companies as well as large companies.

Our core competences are the consulting and implementation of customer, supplier and company-internal business processes.
But also the support of complex SAP system landscapes belongs to our range of services.

We are a certified SAP partner and SAP Special Expertise partner in the field of logistics as well as SAP SCM “LOGISTICS-EXECUTION-SYSTEM” and HP partners. Our long-standing customers include well-known international companies such as The Fossil GmbH, 3M ESPE AG, OSRAM, FACC AG, Holsten-Brauerei AG, Kuehne + Nagel (AG & Co.) KG, ZF Group or ELBA Officesystems.

We offer intelligent SAP solutions, designed to meet your requirements and implemented in a re-usable manner, in the following areas:

Logistics

Finance & Controlling

Human Resources

Telefonische Auftragsschnellerfassung SAP

Basis & Support

We are your Contact Person for:

SAP consulting and business process analysis
SAP implementation and training
Implementation of customer, supplier-oriented and company-internal business processes
Support of complex SAP system landscapes
Operation and software support for SAP installations
SAP Process optimization in ERP, SRM, CRM, GTS, WM, EWM, LES, TRM, SLS, MII, MES, TM, APO

SERKEM services

SERKEM Concept & Approach

Always SAP Standard

We consistently rely on SAP Standard in projects – based on our expert knowledge from more than 1000 projects. On the basis of the proved SAP document flow we create an efficient and individual solution with your requirements for the coordinated operating concept. All of that will be realized with standard resources from SAP, so there are no additional license costs to pay.

Customized and Flexible Solutions

In projects we work with the rapid prototyping approach, combined with an extensive collection of function modules. On this basis, we build a custom-fit and solution with practice-proven elements included. The structure is easy to understand. For this reason, it is easy to maintain and develop further for your internal IT.

Partner of the Internal IT

We see us as a partner of your internal IT. Therefore, after the project, all our know-how about our solution is available for your internal IT. All steps will be documented and our knowledge will be transmitted according to the train-the-trainer-concept to your key-users. If necessary, we support you in projects with consulting, customizing, development or with our complete range of services.

Team is King

Projects are implemented by solid teams, only with permanent employees. They were led by consultants with longtime and interdisciplinary experience. The software development takes place nearshore, regional located in Germany with our own developers. So, we can guarantee highest quality and a fast know-how-availability.

We Are There for You

High quality and fast support is a matter of course for us. Therefore, we dispense with the service charge for support supply during the core time. We are always available for our customers, without ifs and buts.

SERKEM Philosophy

The Company

As a medium-sized company, we take responsibility for our customers, our employees and our region. We focus on sustainability in all areas.

Solidarity, consistency, long-term orientation and loyalty are important for us- based on our independency from third parties. We are completely self-financed. We haven´t made use of business development so far. Our aim is to show a liquidity between 3 and 6 Million €, which can complemented with unused credit lines to cover the liquidity needs. The credit reform rates the validity in high areas and certifies SERKEM for “very good credit rating”. In addition, we invest about 1 Million € in our locations, employees, our growth and finally in our region. Thereby, we create the basis for being a long-term, steady and reliable partner for our customers and employees.

As the biggest regional provider of jobs in the area of SAP-Consulting as well as high-quality IT-jobs for university graduates, we offer people from the region a safe workplace. From this place, we go to well-known companies all over the world. Whether Europe, America or China, we are always a reliable partner wherever the customer needs us.

The People

As a service provider, our employees are the centre of all our activities. By an efficient organization and team-oriented work, we provide top performances, and still create an area for regulated working hours. With individual part-time models we show our interest in the needs of our employees. We give our employees the necessary flexibility for parental leave or educational holiday. In this way, we show that consulting and a normal family life can be compatible. A clever organization is the prerequisite.

We maintain the community in our company. Communication takes place directly, not online. We talk to each other personally, whether by a cup of coffee or during lunchtime. Our employees work together in a team on projects with customers at home and abroad. Every employee has its own workplace and spends most of the working time at one location of our company. All of these aspects give us the possibility to maintain the community in the future.

We work together with local schools and universities and support young people from the region, whether as company training center or in regards to internships and work-study jobs. We make the entry in working life possible, especially for graduates from bachelor- or master studies, the EDV-school in Plattling or the University of Cooperation Education in Passau. At the same time, we continue to train well in excess of our own needs. This is how we make our contribution to the younger generation for qualified employees and also for sustainability of our region.

Our constant, organic growth offers our employees extensive promotion opportunities. Activities at the customer and in the company are in a balanced relation. Every staff member has its own workplace but there is also the option to work from home. With a cafeteria and social rooms, we offer our employees a working environment with ambience. We celebrate our effort regularly, whether at the Christmas party, the company party at the “Eginger Volksfest” or at the numerous birthday parties in the company.

From the Region, to the Region

We shape our region attractive. Since the foundation of SERKEM we have evolved into the regional biggest employer in the area of SAP-consulting. Thanks to our intensive work with young people, we recruit a significant part of our employees from the region, so we prevent the migration of the younger generation to the conurbations With high-grade jobs for apprentices, highly qualified young professionals as well as experienced consultants we make a valuable input for healthy structures in the region.

At the same time, we pay attention to our region. Protection of the environment and sustainability is self-evident for us. Our own photovoltaic system to produce electricity covers more than is needed by the company. The lost heat of the data center is converted into heat energy by heat pumps. Car pools for the way to work are actively forstered. The in-house electric filling station, whose power is created by the own photovoltaic system, is available for employees as well as for customers. In addition, hybrid vehicles are used as company cars. This is how we constantly support the protection of the environment in our region.