E-mail directly dispatched from SAP with PDF attachment

Another highlight of the solution is the automatic attachment of PDF files to the generated e-mail. This service is used, for example, as soon as the product ordered by the customer has left the logistics warehouse. In this case, a list of the ordered items or the invoice will be sent to the customer as a PDF in the attachment to the e-mail, who can then look forward to the upcoming delivery.

In addition to a personal salutation, a shipment tracking link from the relevant CEP service provider can also be integrated into the e-mail.

The following are examples of what the individually designed email templates can look like:

With the SERKEM solution, e-mails can be sent automatically with a PDF attachment and integrated in SAP on a template basis. If you are interested in the implementation of such a template or have any questions, please do not hesitate to contact us.