SAP Support
SAP Support of SERKEM
Uncomplicated, fast and competent
The SERKEM solution in Detail
Do you need support with release changes, adjustments, expansions, or are you experiencing issues with applications?
We’re here to help: Our service center staff are available to assist you.
We guarantee prompt handling of your inquiries and a knowledgeable contact person.
We support you at:
- Master data maintenance at individual circumstances (correction AvmG, double taxation agreement, new salary types,…)
- Formular adaptions (remuneration statement, travel expense accounting,…)
- Analysis and problem solving
- Evaluations (for worker´s council, controlling,…)
- Implementation of legal changings
- User training
- Release change
- Conversions
- Extensions
- etc
Contact our sales department due to our service products and request your individual service-level-agreement.
At a glance
- Praxis-oriented and effective support
- Fast troubleshooting
- Lower downtimes
- Trouble-free business process
- Free-to-be capacities in IT departments of customers
- No additional fees from 8.00 AM till 5.00 PM
- Reliable and competent support
- Individual SLAs possible
- Reaction according to defined priority levels
- Proven problem-solving-methods
Extract from our References
Schwarz Logistik GmbH
- Logistics service
- Turnover: 35 Mio. € (2007)
- Employee: 320
Schleifring GmbH
- Electrical engineering and transmission technologies
- Turnover: 134 Mio. € (2017)
- Employees: 650 worldwide (2017)